FAQ
We’re glad you are contacting us! Do you have any questions about your order? Please read our FAQ first as they cover the most common questions. If you cannot find an answer here, you can contact us at any time.
Where is my package?
After placing an order, it usually takes 1–2 business days to process and 4–6 business days for delivery if the order was placed before 17:00.
If this timeframe has passed, please contact our customer support team.
Where can I find my tracking number?
Once your order has been shipped, you will automatically receive a tracking number via email.
Also, check your spam folder as our emails sometimes end up there. Please note that the tracking link may not be active for a short period.
How can I track my order?
You can track your order using the tracking number you received via email.
Enter the number on our Tracking Page to see the status of your delivery.
I am not satisfied with my package
Please visit our Returns & Refunds Page to return your package.
If you cannot find your answer here, you can contact us at any time:
Company Name : Lemanos LTD
Registration Number:
Address : 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom
Formulaire de contact : Cliquez ici
Email : contact@diralo.store
Opening hours : Monday to Friday: 8:00 am to 5:00 pm (GMT+01:00)
Saturday and Sunday: Closed
We do our best to reply to your e-mail within 1-2 days.
